Privacy Policy


The Art of Living Guide believes that the establishment of trust and privacy is instrumental to the continued growth of the Internet. We also believe that the efficient collection, use and transfer of information serve to enhance the development of the Internet and electronic commerce, provided that such information is handled in a fair and responsible manner. Therefore, in order to inform you of our policies and activities with respect to the collection, use and transfer of personal data on the Internet, The Art of Living Guide is providing you with an electronic copy of this Policy.

In this Policy, "Personal Data" means information which relates to an individual and which identifies that individual, either directly or indirectly (together with other information that is reasonably likely to come into The Art of Living Guide's possession), such as your name, e-mail address or telephone number.

Collection of Personal Data

Generally, you can visit The Art of Living Guide without providing any Personal Data about yourself. However, for accessing some parts of our website, such as downloading certain documents, or in connection with another specific purpose, we may need to collect Personal Data from you. Providing Personal Data to us in these events is voluntary. If you do not provide Personal Data to us, then you will not be able to benefit from the respective functionality offered by our websites, such as communication, downloading of documents or recruitment. The purposes, for which your Personal Data is collected, are described below, along with a brief description of how your Personal Data may be handled in each case.

  • Communicating with you.

    We will follow up on comments and other requests that you submit to us through our website, such as online queries or registering your attendance at a conference. This may include calling you back by telephone or communicating with you via email.

  • Direct marketing and promotion.

    Direct marketing and/or promotional efforts by or on behalf of The Art of Living Guide may include providing you with specific information that you have requested online or providing more general information about other The Art of Living Guide offerings. When we collect Personal Data for direct marketing or promotional purposes, however, we generally offer you appropriate choices regarding the use of your Personal Data.

  • Discussion forums.

    If you choose to participate in The Art of Living Guide's discussion forums or chat rooms then, in some cases, you may be required to register certain details, such as your name and email address. You should also be aware that your comments may be made broadly available to others, depending on which particular discussion forum or chat room you are accessing.

  • Maintaining the website and conducting customer satisfaction surveys.

    We will use your Personal Data in order to maintain and improve our website. We may also use your Personal Data in order to conduct customer satisfaction surveys.

  • Compiling aggregate statistics regarding the use of its website.
  • Cookies and clicktrails

    We may collect information through our website by using cookies and clicktrails. All information collected by means of cookies or clicktrails will be anonymised, aggregated and only used to develop and track traffic patterns and the volume of use of our websites. Sometimes cookies are used to assist you in reaching the appropriate information and to tailor your visit to your individual preferences. For example, a cookie can be used to remember your login information if you choose the "Remember me" option while signing in. If you do not want to receive a cookie from our website, you may set your browser to refuse cookies or to notify you when you receive a cookie, which you may then refuse upon such notice. To understand how to do this, please consult your browser's help section. However, refusing the cookies may prevent you from accessing some parts of the websites.

    Global organisation

    The Art of Living Guide is a global organisation. Whilst we have distinct legal entities (e.g., country subsidiaries) in many parts of the world, our internal processes and infrastructure are international in scope and nature and generally cross country borders. Accordingly, you should be aware that we may share your Personal Data inside The Art of Living Guide and transfer it to countries in the world where we have data centres or are otherwise present, including those located outside the European Union (EU). Some of these countries do not have specific data protection laws and so may provide less legal protection for your Personal Data. In these instances, The Art of Living Guide will process your Personal Data in the manner described by this Policy and in accordance with applicable law.

    Third-party suppliers

    Like many organisations, we use third-party suppliers to collect, use and otherwise process Personal Data on our behalf. Our practice is to require such third parties to handle Personal Data in accordance with The Art of Living Guide's privacy and security policies.

    Art of Living Guide may disclose your Personal Data in order to enforce our website Terms of Use or in urgent circumstances to protect personal safety, the public or The Art of Living Guide's websites. It is also possible that we may be required by law to disclose your Personal Data pursuant to judicial or other government subpoenas, warrants, or orders, potentially, in any country where we do business.

    Sensitive Personal Data

    As a general rule, Art of Living Guide does not collect "Sensitive Personal Data" through its website. "Sensitive Personal Data" means Personal Data concerning racial or ethnic origin, political opinions, religious or philosophical beliefs, trade-union membership, or concerning health or sex life. By volunteering unsolicited sensitive Personal Data to us (e.g., in online discussions), you expressly consent to your Personal Data being used as described in this Policy.

    Accessing, correcting, updating and deleting Personal Data

    If you have any questions or concerns regarding this Policy, or would like to request a copy of your Personal Data, then please use [email protected]. Also, if you consider your Personal Data to be incorrect or wish to have it deleted, then please email us with updates, corrections or deletion of your profile on our website.

    Data security and integrity

    The Art of Living Guide uses various technological and procedural security measures in order to protect the Personal Data we collect, use or transfer from loss, misuse, alteration or destruction. However, you should be aware that, due to the open and unsecured character of the Internet, The Art of Living Guide can not be responsible for the security of transmissions of the Personal Data over the Internet.

    Third-party websites

    The Art of Living Guide websites may provide links to third-party websites. The Art of Living Guide does not make any representations or warranties with respect to such third-party websites. You should be aware that the owners and operators of such third-party websites might collect, use or transfer personal data under different terms and conditions than The Art of Living Guide. Upon linking to a third-party website, you should inform yourself of the privacy policies of such third party websites. You should also be aware that third-party websites may use cookies.

    Notification of changes to this Policy

    This Policy was last updated on 30 March 2010. In order to check updates to this Policy, please consult this page on a regular basis.